Privacy Policy

TPAF respects your privacy and is committed to protecting your personal data. This Privacy Policy is issued on behalf of the TPAF so when we mention “TPAF”, “we”, “us” or “our” in this Privacy Policy, we are referring to the relevant The Pravin Agarwal’s Foundation responsible for processing your data.

This Privacy Policy will inform youas to how we look after your personal data when you visit our website (regardless of the location/ place) and tell you about your privacy rights and how the law protects you.

This Privacy Policy applies to all /any users accessing or availing the services on the Platform.

We use  Infibeam Avenuesas our Payment Gateway Partnerfor processing payments through our website WeInfibeam Avenuesdo not store your card data on our servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your payment transaction data is only used as long as is necessary to complete your payment transaction. After that is complete, your payment transaction information is not saved.

The payment gateway of Infibeam Avenuesadheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.PCI-DSS requirements help ensure the secure handling of debit/credit card or net-banking information.

For more insight, you may also want to read terms and conditions of Infibeam Avenueson

We recognize the importance of protecting personal details and information and provides this Privacy Policy with respect to the access and use (direct or indirect) of“Services”). For the purpose of this Privacy Policy, the user of Services may be any other persons using Services (“User”, “you” or “your”). This Privacy Policy will help you understand our policies and procedures regarding the collection, handling and use of your information.

By using our Services through the sites, you signify your assent to this Privacy Policy and consent to the processing of your Information (Personal Information and/or Sensitive Personal Data or Information). If you do not agree with this Privacy Policy do not, in any manner, use our Services, install and/or use the mobile application. Your act of using the Services of the website shall be deemed as your unconditional agreement and acceptance to the Privacy Policy.

Information Collection

This Privacy Policy covers our treatment of your Information collected from (i) Merchants/ Sub-Merchants who use or may want to use our payment gateway services; and/or (ii) Consumer information that we acquire in the course of our business.

Our merchant/ sub-merchant, we collect your Information, through the registration process, the service agreement that we execute and various submitted documents of your creditability that are required from time to time. We may ask customers to enter personal data while making the Payment Transaction, such as name, address, phone number, PAN, Aadhaar, credit card/ banking details and e-mail address and use this data to protect the merchant and ourselves against risk.

As a customer we capture your Profiling Information, Correspondence Information, domain name from which you contact us, the pages you request, the Service you contribute, the referring site, and the time that you spend on the site. For everyone who visits any of our merchant’s website/ purchase page, we log IP addresses, the type of operating system that your computer uses, and the type of browser software used by you. Further, we may also capture your Service Usage and Transactional Information; one-time passwords if you have consented for it; Correspondence Information; cookies, etc.

By volunteering providing your Sensitive Personal Data or your Information to us, you expressly consent to your personal information being used as described in this Policy.


We respect your privacy and want to promote trust and confidence on the internet. As such, we feel it is necessary to disclose to you what information this site collects and tracks and what we do with the information that we collect. We collect and use your Information, to send you updates, newsletter, to improve our Services, to improve user experience, for quicker transactions, for risk checks, for strengthening our security checks, for analysis and for offering you new features in the existing Services you are availing or offering altogether new Service which may be relevant for you. It is clarified that the Information of Users which has been collected by us or provided to us, is the property of Company Name and we may use it, in whole or in part, in our sole discretion and without any compensation to you, for any legitimate purpose and you hereby confirm that you have no objection to the aforesaid use of your Information.We will use your Information for marketing purposes.


Information security is critical to our business. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We store information gathered on secure computers. We use advanced security technology to prevent our computers from being accessed by unauthorized persons. It is important for you to protect against unauthorized access to your Login ID/password and to your computer. Be sure to protect the password used to access our services.

We use reasonable precautions to keep the personal information disclosed to us secure and do not disclose this information to other individuals or organizations unless required for provision of Services to you such as to banks or card associations. However, we will exchange information with other companies and organizations for the purposes of fraud protection and risk reduction. You acknowledge and agree that for the purpose of sending you updates/ communications, improving product, personalisation, offering new features in the existing Services you are availing, offering new Services which may be relevant for you and Service efficiency, we may, under controlled and secure circumstances, share your Information with our affiliates, associates or third parties with whom we have an legal arrangement in place.

We may disclose your Information pursuant to applicable laws, a directive or order of a government entity or statutory authority or any judicial or regulatory authority or to law enforcement agencies in any official investigation including but not limited to cyber incidents, prosecution and punishment of offences. You agree that TPAF have the right to monitor and to disclose Information as may be necessary to satisfy any law, regulation or other governmental request. We may transfer Your Information or other information collected, stored, processed by TPAF to any other entity or organization located in India or outside India only in case it is necessary for providing Services to You in connection with the Transaction. We will cooperate with the appropriate law enforcement authorities in investigating claims of illegal activity.

We will only disclose your Information in accordance with this Privacy Policy. If we want to use it for any other purpose, we will obtain your consent.

If you decline to submit Information to us, then we will unfortunately not be in a position to provide the Services to you.


Cookiesis used to provide you with tailored information from a web site. A cookie is an element of data that a web site can send to your browser, which may then be stored on your system.

Our Web site may use cookies so that we can better serve site users; these cookies don’t identify you personally, we use cookies for gathering non-personal information of a site users. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

We may use third-party web analytics services on our Services, such as those of Google Analytics. The information (including your IP address) collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services. This information may be used to place interest-based advertisements on the Platform. This may result in you seeing TPAF’s advertisement when you visit other websites. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.

Security Practices and Procedures

We have taken all reasonable measures and precautions to keep the Personal Information safe and secure and to prevent any unauthorized access to or misuse of the same.

We have a comprehensive and documented information security programme that contains managerial, technical, operational and physical security control measures. The security practices comply with the international standards on information technology-security techniques. We are not liable to any user for any loss, damage (whether direct, indirect, consequential or incidental) or harm caused to any user due to the unauthorized access or misuse of the personal Information by any third party beyond our control.

Our security practices and procedures limit access to personal information on need-only basis. Further, our employees are bound by Code of Conduct and Confidentiality Policies which obligate them to protect the confidentiality of personal information. We take adequate steps to ensure that our third parties adopt reasonable level of security practices and procedures to ensure security of personal information. We may retain your personal information for as long as required to provide you with services or if otherwise required under any law.

Children safeguard

We do not knowingly collect any personal information from children under 15 years old through its web site. However, if the parent or guardian of a child under 15 believes that the child has provided us with personal information, the parent or guardian of that child should contact us if they want this information deleted from our files. If we obtain knowledge that it has personal information about a child under 15 in retrievable form in its files, we will delete that information from our existing files. In addition, anyone under 15 years old should seek their parent’s or guardian’s permission prior to using or disclosing any personal information on this site.

Links to Other Websites

Our website may contain links to other websites, and we make every effort to link only to websites that share our high standards and respect for privacy. However, we are not responsible for the content or the privacy practices employed by other websites. Upon linking to other websites, you should inform yourself of the privacy policies of such third party websites. You should also be aware that other websites may use cookies.

Review and updation of Personal Information

If you would like to review your personal information or if you see any discrepancy in your personal information or if a part of your personal information changes, we request you to visit us or write to us at so that we may make any necessary updates.


If you have any concerns or questions in relation to this Policy, you may address them to our Grievance Officer whose name and address are as follows:

Name: – TPAF secretarial
Email Address:–

We will strive to address your grievances in a timely and effective manner.


The Services and our business may change from time to time. As a result, at times it may be necessary for TPAF to make changes to this Privacy Policy. TPAF reserves the right to update or modify this Privacy Policy at any time and from time to time. If you disagree with our revisions to the Privacy Policy, you may de-activate your account or discontinue the use of our Services. Please review this policy periodically, and especially before you provide us with any information through the Services. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.


We reserve the right to report any illegal activity by any User, that is, to our Payment Gateway Partner or to law enforcement for prosecution. Please be aware that we do not control the acts of our Payment Gateway Partners.